Technical Support

Get instant answers to technical questions from our team of engineers.

Have a technical question or need help? We offer FREE technical support to all Account Customers. Let our specialist engineers help you identify product alternatives, source additional technical data and find answers to your technical questions.

If you do not have an account yet, please contact our customer service teams.

Three easy ways to reach our technical experts

  1. Live Support
  2. Email: Simply complete the request form below or email tw-technical@element14.com. We will respond to your queries within 下一個工作日.
  3. Phone: 0800 868 880 

    For Account customers only.If you do not have an account, please contact our customer service at+886 2 2218 2557.

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請在下方輸入您的詳細資料及問題。我們會在 下一個工作日 內回覆您。

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如果您忘記了您的帳號或者客戶ID,請將您詳細的業務聯繫方式發送郵件至 tw-technical@element14.com 聯繫我們,以便識別您的帳戶並提供相關的支援。

對於新客戶,請通過 tw-sales@element14.com 或者 0800 868 880 / +886 2 2218 2557 聯繫我們的銷售團隊。